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| Question from 4/13/2009 |
When booting, my PC would give me an error message telling me to shut down or “press F1 to continue.” Before I finally found and fixed the problem, the PC would generate files named FOUND.001, FOUND.002, and so on. Each time I would try to boot and “press F1 to continue,” it would generate another FOUND.00X file. When I open one of these “found” files, it reads “File 000x.chk recovered file fragments—pieces of files found when your disk was scanned.” Each matching folder has a different amount of recovered file fragments: File 000.CHK has 245,976K, while the folder FOUND.003 has 41 recovered files in it. These files now reside on my C: drive. Do I have to live with them, or can I delete them now that my PC is working again? —Stan Wagner
—Submitted Anonymously to IS Department.
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| IS Department Response: |
These “found” files were created by your Microsoft operating system when either it or you ran a disk-diagnostic utility such as SCANDISK or CHKDSK. The utility found and fixed an error, then outputted the affected data (or file fragment) into one of those files. Besides clearing up the clutter on your hard drive, the utility is also giving you a final opportunity to examine your data and decide whether you want to destroy it forever. (SCANDISK and CHKDSK can also be run with options to automatically delete these files when located. While that can save you a step and a few kilobytes, we don't recommend it, for safety's sake.)
If you want, open the .CHK files in a text editor such as Notepad to peruse their contents. If it turns out to be information you want or need (which is highly unusual, but it's happened to us), utilities available on the Web, such as UnCHK and FileCHK , can help you retrieve the data. Most of the time, however, the information the files contain will be either incomprehensible or useless. If everything on your computer is working properly, and if you're not missing any valuable data, chances are you can just delete the .CHK files and reclaim the hard drive space.
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| Question from 3/23/2009 |
My wife recently squeezed past me with her back to my PC. Later, when I looked at the monitor, the image on the display was rotated 90 degrees to the left! Wondering what happened, I got out my trusty Windows XP “complete references”—both of 'em. No mention of this condition.
So I observed the keyboard and did some combination experiments. On my keyboard, which is a cheap KeyTronic keyboard with three extra Windows keys (which I never use), I finally found the combination: Alt+Ctrl+arrow key. You can rotate the display orientation upside down, left, and right! I couldn't duplicate it on my wife's keyboard, unfortunately.
—Submitted by Motor Vehicle Department.
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IS Department Response: |
Rotating the screen via this key combination is certainly good for an April Fool's Day prank on another PC user. (It could also be useful, we suppose, for quickly reorienting the screen when viewing digital photographs taken with the camera held vertically.) It doesn't work on many systems, however—we've only observed it on certain PCs with Intel integrated graphics.
Of course, as you found, having this feature can lead to rotating your screen by accident. (We've answered more than one late-night phone call from friends and relatives about this very problem. A spontaneously flipped screen is disconcerting, to put it mildly.) If you find this function annoying, you can go into Control Panel and turn off “Enable Hot Keys” in the advanced Display settings to keep it from recurring. But it's good to know how it's done in the event it gets triggered by mistake. After all, it's hard to diagnose a PC problem like this with your head tilted 90 degrees or your monitor flipped completely upside down!
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When shutting down my home-office desktop for the day, is it best to leave it in the standby mode, hibernation mode, or simply shut it down completely? What's your recommendation, and why?
—Submitted by Administration Department.
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| IS Department Response: |
The default choices Windows XP offers on the shutdown menu are Turn Off and Stand By. (Shut Down and Sleep are the options for Vista users.) When you put your computer into standby mode, you're basically telling it to take a brief nap. It uses less power, but it doesn't shut down any applications or save the state of your system to the hard drive. It saves energy by shutting down nonessential hardware such as peripherals and fans.
An additional mode, hibernation, writes everything in your computer's memory to the hard drive, shutting down your system almost completely. Because of this, it takes your PC a little longer to start back up from hibernating. Since your data has been saved to the hard drive before hibernation, the PC skips its full boot process and loads what was written to the hard drive back into RAM, and the applications that were running start up as if nothing had happened.
You may need to turn hibernation on, however. To enact the hibernation option in Windows XP, click the Performance and Maintenance icon in the Control Panel (if necessary), select Power Options > Hibernate tab, and put a check mark in the “Enable hibernation” box. If the option isn't there, Windows does not support this option with your hardware. You'll then need to set the length of time your PC is idle before it hibernates; you do this on the Power Schemes tab, on the drop-down menu labeled “System hibernates.”
Vista offers an additional shutdown option, Hybrid Sleep, a combination of sleep and hibernation that saves your work to both memory and your hard drive, and then puts your PC into power-saving mode. It should be enabled by default; to check, access it via Control Panel > Power Options, click “Change plan settings” for your power-saving scheme, then “Change advanced power settings.” There, unfold the “Sleep” and “Allow hybrid sleep” submenus. (In the same location, you can also enable XP-style hibernation.)
Standby/sleep and hibernation both save your work so you can pick up right where you left off, but shutting down forces you to close all programs and start fresh. Our advice: If you're leaving your computer for a little while and would like to quickly resume what you were doing, standby/sleep is best for short periods of downtime, and hibernate is best for longer ones. If you don't need to immediately pick up where you left off or don't want to save your data in open programs, then turn off your PC. Remember, though, that if you plan to replace any of your hardware, you must first turn the computer completely off.
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